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SERVICES

What We Do

Emergency Repairs

The minute you encounter a problem, simply call our hotline and an engineer will meet your vessel at the dock armed with the right tools, parts and expertise.

Accessibility

With access to all the terminals on the Humber estuary, IT Services can deliver a 24/7 guaranteed fix package tailored to your in-dock turnaround requirements.

Ease of mind

With a vast inventory of spares for most IT systems, we can perform repairs and swap-outs on the spot so you’re over the crisis before you’re ready to sail.

Networking

We can also give your network a ‘health check’, identifying and fixing any potential issues before they become a problem later on.

Cloud

Cloud solutions can be deployed where available to make sure data is available anytime and anywhere your fleet may be. 

Security

We can help strengthen your network security and IT systems so where ever your fleet may be you can rest assure you are secure.
Approach

In-dock maritime IT services

Where normal business operations can be brought to a complete standstill by a single ransomware attack, it’s essential to be able to access high quality IT support regardless of whether you are at sea or on shore.
Remote support over satellite internet.
This service enables us to diagnose and fix a wide range of software and network faults while the client vessel is at sea. As well as remote PC support, it includes enterprise grade anti virus, network traffic analysis and comprehensive data backups. The benefit to vessel owners and crews is the ability to have the majority of IT issues fixed at sea
Crew training in IT fault finding and diagnostics. 
To complement our support services we also offer a 2 – 3 day training course in basic IT fault finding for technical crew members. Presented in our Grimsby facility or on your premises by arrangement, the course covers the operational principles of modern computer networks and the methods and tools by which fault conditions are identified and isolated.

Our experience in marine IT support has shown that commercial vessels often lack to access critical IT services. Typically this is due to insufficient technical skills within the crew or the lack of an IT partner company aligned to the needs of vessel and fleet operators 

At Offshore IT Systems we have a range of complementary technology services designed to address the operational IT requirements of modern working vessels. 
Dockside support. 
Where serious hardware faults arise or additional IT equipment is needed, we offer a dockside support service, available in Hull, Immingham, Grimsby and Lowestoft. Upon receiving your dock schedule we can arrange to meet your vessel with necessary parts and equipment.

THERE, READY FOR WHEN YOU DOCK

When you’re at sea you need to know there’s a rapid response team you can depend on to be there the moment you arrive in dock. As a local Grimsby business, IT Services have vast experience of working with the fishing, shipping and sea freight industry. We also understand more than most the strict turnaround times of a vessel coming into port. This is why you can depend on us completely to be there waiting ready for when you dock.
Contact us

Five Areas. One Mission.

From ad-hoc repairs to a fully managed fleet, IT Services can deliver enterprise grade solutions that will fit into your model of business ensuring efficiency and uptime is kept at a maximum, at all times.

Security

Repairs

remote Support

cloud services

network Monitoring

TESTIMONIALS

Our maritime customers

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We're Here To Help!

Office

22 Wintringham Road
Grimsby, DN32 0PA
United Kingdom

Hours

Monday to Friday: 9am – 5pm
Saturday & Sunday: Closed

Call Us

+44(0)7493338706